The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Oasis
“The spa facilities were wonderful with a soothing pool and a cozy hot tub that made for a perfect relaxation spot.” view full review
Awesome Pool
“The swimming pool was a hit with my kids; it was clean and had a fantastic temperature, making it enjoyable for hours.” view full review
Delightful Breakfast
“The separate Gluten Free area at breakfast was impressive, offering a wonderful variety and making it easy for everyone to enjoy.” view full review
Comfortable Stay
“The room was exceptionally comfortable, with cozy beds and thoughtful touches like chocolate and coffee pods that added a nice feel.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Lift
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Services
Room service
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Seasonal indoor pool
Sun terrace
Garden area
Leisure/ TV room
Sauna
Steam room
Jacuzzi
Room features
Heating
Terrace
Garden furniture
Ironing facilities
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Gloucester Road,
Cheltenham,
United Kingdom,
GL51 0TS,
Gloucestershire
Map view
Gloucester Road,
Cheltenham,
United Kingdom,
GL51 0TS,
Gloucestershire
City landmarks
Park
Pittville Park
4.5
km
Montpellier Walk
Montpellier District
3.3
km
Museum
Jet Age
3.1
km
Museum
Cheltenham Science Group Science Centre
1.3
km
Cold Pool Ln
Badgeworth SSSI
1.2
km
The Pavilion Hatherley Lane
The Pavilion
1.0
km
Bournside Rd
Hatherley Park
2.4
km
Former site of St Aidan & St Silas
1.3
km
Theatre
Bacon Theatre
1.7
km
St Silas Church Centre
1.5
km
Manor Farm
1.5
km
Bramery Business Park Alstone Lane Unit 2C
Brennen & Brown
2.5
km
Bethany Gospel Hall
1.6
km
Church
St Mark Church
1.7
km
Gallery
The Wilson
3.6
km
Hesters Way Baptist Church
1.8
km
St Barnabas Church
2.2
km
Brick House
2.0
km
Grace Church Cheltenham
2.1
km
Park
Hesters Way Park
2.1
km
Church
St Christopher
2.4
km
Park
Montpellier Gardens
3.5
km
St Mark's Methodist Church
2.3
km
Lansdown Road Maxima Forum
World War I Museum
3.0
km
Church
Holy Trinity
2.8
km
Church
Bethesda Church
2.4
km
The Cottage
2.5
km
Church
Church Of St Catherine
2.7
km
Warden Hill United Reformed
2.6
km
Nearby
The Pavilion Hatherley Lane
The Pavilion
670 m
Restaurants
Burford Room Restaurant
660 m
Gloucester Road Thistle Cheltenham Hotel
Asda
960 m
Hatherley Lane
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Convenient Location
Polite Staff
Small Rooms
Inconsistent Dining
6.8/10
Nice
Rooms
5.5
Location
7.5
Service
6.0
Dining
5.5
Guest reviews
6.8/10
based on 8 reviews
8.4
8.4/10 based on 2105 reviews
Francis
United Kingdom,
February
2024
5.8/10
The hotel had a mix of positive and negative aspects. The rooms were smaller than expected, and the location, though convenient, had some drawbacks. The service was a bit inconsistent, and the dining experience had its ups and downs. However, the facilities offered some enjoyable amenities.
Rooms
5.0
The room I booked, supposedly a superior one, turned out to be quite disappointing. It was small and located at the end of a corridor.
Service
6.0
The staff at the hotel were a mix of welcoming and polite individuals, but some encounters were not entirely up to par.
Location
7.0
The hotel's location was super convenient, just off the M5, making it close to Cheltenham without being right in the busy center. However, the noise from nearby activities was a downside.
Dining
5.0
The dining experience had its ups and downs. While the staff were great, the breakfast service was lacking. Also, finding leftovers by the door was not pleasant.
Facilities
7.0
The facilities at the hotel were decent, though there were some room for improvement in maintaining cleanliness and order.
Convenient Location
Small Rooms
Tim
United Kingdom,
December
2023
6.8/10
The hotel is located conveniently close to the M5 junction with easy access to Cheltenham Town Centre. The rooms, albeit a bit tired, had some nice extras, but cleanliness could have been better. The service was a mixed experience with a manager resolving a complaint brilliantly while another staff member seemed disinterested. The location, though confusing initially, is well-served by buses and close to amenities like Harvester and Asda. The dining experience was a mix of good quality food but marred by cold dishes and service mishaps.
Rooms
7.0
The rooms, although a bit tired, had some lovely extras but could have been cleaner.
Service
6.0
The service was a mixed bag with a great manager resolving a complaint excellently, but another staff member seemed unenthusiastic.
Location
8.0
Initially confusing, the location proved convenient with good access to amenities and public transport.
Dining
6.0
The dining experience had good quality food but was marred by cold dishes and service mishaps.
Facilities
7.0
Facilities were okay with some improvements needed.